11/14/2022 0 Comments Power utility products company![]() In one corner of the reception area are photos from the retreats Tri-State holds annually for employees and their families - one day of meetings for the employees and one day of family fun for everyone. They grew up on farms in the western North Carolina’s Blue Ridge Mountains and love the outdoors. The walls of the reception area and offices are covered with Wade’s landscape photography and feature some of the beautiful areas in the United States that he and Debbie have visited during their many fishing and golfing excursions around the country. and owner and Rusty Batch, CEO work hard to blend a focus of servicing their utility customers and manufacturers with a family atmosphere for employees. At Tri-State Utility and Supply Wade Patterson, chairman (sitting) Debbie Patterson, executive V.P. It’s a part of the personal touch that many companies talk about but relatively few can really pull off. There’s no voice mail at Tri-State Utility because Wade Patterson, chairman Debbie Patterson, the company’s executive vice president and owner and Rusty Batch, CEO don’t want customers getting lost in the voice mail labyrinth. Judy sets the tone at Tri-State Utility, greeting all visitors and answering incoming phones. You are greeted by Judy Williams-Donlevey with a friendly, “Hi, May I help you?” in the reception area. When you go through the door, there isn’t a Plexiglas divider between you and the receptionist. From the moment you walk up the steps of the Tri-State Utility Products Inc., headquarters building in a quiet industrial park in Marietta, Ga., on the north side of Atlanta, you quickly realize it’s a different type of distributorship. ![]()
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